This quick video explains step-by-step process of configuring your ADFS Server for SSO Integration with Lifesize Cloud Services.
Am I the only one that is unable to view this video and/or download the video? I tried with Firefox(38.0.5), Chrome(48.0.2564.116 m), Chrome Canary(51.0.2664.0 canary (64-bit)), and Internet Explorer 10....
I am unable to view the embedded stream, and I get a 403 Forbidden when attempting to download any of the files.
I see the thumbnail and when I press play the progress bar shows it buffering all the way to the end. Unfortunately, when it starts playing I just get a black screen and no sound for 3 minutes and 3 seconds.
The download does work. I've downloaded the source video and it plays. No sound though, but I don't know if that's intentional or not.
@Steven Demets. Yeah, I didn't get it recorded with the instructions, so never mind ! I will find sometime to comeup with another version that includes audio instructions too.
I'm going to look into this further. There was an issue with the format being in asf, but I uploaded the mp4 yesterday. You should be able to pull down the first option "Source" when you click Download, but I'm getting the Failed - Forbidden message, also.
I'll see what I can find out.
Try this link to download https://community.lifesize.com/download-video!execute.jspa?videoID=1359
One thing to keep in mind, if you're using ADFS 3.0 (Comes with 2012 R2), the default secure hash algorithm for new Relying Party Trusts is SHA-256. I had to change it to SHA-1 in order to get SSO to work with LifeSize Cloud.
You can find that by going to the Properties of your LifeSize Relying Party Trust you created. Then clicking the Advanced tab, and changing SHA-256 to SHA-1. I don't believe this is an issue for ADFS 2.0 and earlier.
This was the case for me a month or two ago, so I don't know if it's still not acceptable. But it caused me some anguish as it was the only thing that prevented it from working for a week or so until we figured it out.
Another thing to note so people don't suffer like I did:
We upgraded from DirSync + ADFS 3.0 to Azure AD Connect. After the upgrade we slowly started losing access to LifeSize Cloud SSO. Turns out the problem was that when we migrated to AAD Connect it updated our federation metadata, which caused it to fail the very last part of the SSO. All you need to do to fix it:
1. Get a fresh metadata from https://yourserver/federationmetadata/2007-06/federationmetadata.xml
2. Get the new x.509 Certificate from the portion of the metadata.
3. Log in to LifeSize Cloud, if you have a cached session/cookie you can still get in, otherwise call LifeSize Cloud and have them disable the SSO. Then log in with your old password.
4. Go to advanced settings in the top right and go to SSO configuration. Update the x.509 Certificate field and click the test button, it should give you a good to go message.
5. Re-enable SSO check box if needed and click save.
You should now be back to normal.
ADFS can be a pain and there's not a ton of information on connecting your individual environment to this cloud provider. I had a ticket sit in a queue for over a day while end users couldn't use Cloud until I finally had the epiphany to check the federation metadata. I hope this will help somebody out!
Here is a link to the ADFS page from the Cloud web help page, it also contains the certificate.
Retrieving data ...